Accessing Support

Support for all Digitalview Products can be accessed by way of telephone, email or both. If you have a question, or require any assistance on a specific Digitalview product that you are using, please phone or email us. For discontinued Digitalview products please go to our Products Archive page.

• Telephone: Control Dynamics Pty. Ltd. 08-9275-9700 or Facsimile: 08-9275-9717
• e-mail:support@digitalview.com.au

In the interest of maintaining the quality of our products, Digitalview may make available and free-of- charge, any applicable software updates. These updates resolve minor issues and in some cases may provide operational enhancements that add to the functionality of product.

Product Firmware Update Status for the DDR-103 and DRR-2T

The Current Software Update Status for:

  DRR-103 - No Updates.


  DRR-2T - No Updates

A PC with Microsoft Windows (XP, Vista or Windows 7) and a USB cable is required to implement product updates.

Philips Pronto Remote Control Unit IR Codes

  Philips Pronto Remote Control IR Codes

DRR-103 and DRR-2T Product Documentation and Supplementary Information

Product Manuals, Brochures and General Information (Adobe Acrobat Reader Required.  File Format PDF)

  DRR-103 Brochure - [240KB]

  DRR-2T Brochure - [123KB]

  DRR-103 IR Control Codes - [185KB]

  DRR-2T RS232 & IR Control Codes - [280KB]

Every reasonable effort has been made to ensure that Digitalview product manuals and promotional materials accurately describe Digitalview product specifications and capabilities at the time of publication. However, because of ongoing improvements and updating of Digitalview products, Digitalview cannot guarantee the accuracy of printed materials after the date of publication and disclaims liability for changes, errors or omissions.